For iPod Beginner, FAQ 4

Q1. How can I do if I want to reset up the iTunes? I have deleted all the songs from the music folder, but how can I delete the songs from my iPod?

Answer: If you update the songs to your iPod, they are definitely in your iPod. It is nothing to do with the songs in the music folder. If you delete the songs in the music folder, it will not affect the music in your iPod.

Q2. How to distinguish iPod NANO and iPod NANO2? When I look at the pictures, one is metal cover, four angles are smooth; the other one is plastic and rectangular. Which one is NANO2?

Answer: iPod NANO I is proud of itself thinness. It is only 7mm. Although it is not as thin as the thinnest MP3, it is still amazing. The new iPod NANO II, however, is metal cover, but its body is relatively thinner. It is officially 0.26inch that is 1.6604cm, while the iPod NANO I is 0.7cm. The biggest change of iPod NANO II is to break the limitation of the color, white and black. It adds silver, pink, blue, green and black five colors, just like the former iPod mini. Brightly-colored cover makes iPod NANO more suitable for those fashionable people's picky sense. But also this time Apple also learns from Korean to tell the capacities from the different colors. Not all capacities have all 5 colors version. 2GB is only silver, which means if you want colored version you just can get 4GB. The biggest capacity 8GB is only black. The latest iPod NANO is totally aluminum cover with only 40g. The iPod NANO I was 42g. The cover of the latest iPod NANO is specially-managed metal just like iPod mini. It is very easy to hold and without finger prints left, which would happen on iPod I. And the other advantages are, the screen is 40% brighter, 24h for battery. The second generation also has a new function that you can search music just with capital letter (it only works with English songs). And its earphones are more comfortable

Q3. About the transmission problem of iPod. I just bought a new iPod, 30GB, but I am not sure what the model is. There is a problem when I transmit music to my iPod with iTunes. Why can I import some MP3 forms? And totally cannot import WMA.

Answer: Because iPod should transfer other forms to AAC form which can be imported. Some MP3 files are damaged when transferring, so they cannot be imported. iPod cannot support the WMA form. You should transfer WMA to MP3.

Q4. What video forms are supported by iPod?

Answer: iPod can support many kinds of video forms, such as MPEG-4(MPEG-4Part2) and H2.64(MPEG-4Part 10), but a conversion software like Active iPod Video Converter is needed to convert the original video to the format that iPod can recognize.

Q5. Can I defrag my iPod?

Answer: Perhaps you can do that, but it is not necessary because it itself doesn't produce too many fragments. iPod itself equals a small operating system. If you feel it is very slow or something wrong , you can make use of the system initialization, which, however, will make it the same as the one just with factory settings and the music, movies, and files saved will be gone.

Q6: The flash disk function of my iPod doesn't work. I just bought an iPod shuffle, 512M. Before I set up the iTunes, it was normal. After setting up, however, I found that once I connected it with my computer, the icon of "My iPod" would flash and disappear. I couldn't do anything in the iPod. Is there anything wrong? How can I solve this problem? Thanks!

Answer: iPod shuffle, the reason is that you should start the flash disk function in the "Advanced Option" of your iPod. You can do it in this way: Connect the iPod shuffle to computer, and open iTunes. There is "to display iPod option" on the left bottom of the page. Click it and a new page comes up. Then on this page tere is an option to active "iPod flash disk". Try it. It is easy!!

Use The Infamous Five R's in case of Emergency

Just before you begin to perform these steps to fix your iPod you will need to toggle the Hold switch on and off to prepare your iPod. Then you will want to reset your iPod, which will clear out any cached instructions it has received from you that may have caused some form of minor system crash. If this doesn't seem to fix the problem they you will need to try something else. If connectivity seems to be the issue, try to put the iPod in another USB port on your computer. Sometimes using another port will allow the iPod to interface with the itunes software. We call this step the "Retry" with a different USB port step.

Owning an iPod has become as common as owning a cell phone in recent times. It is a regular occurrence to see people listening to music while walking down the street, in stores, at gyms, and with additional equipment, in cars. With the regular use of iPods, malfunctions can occur which can cause a disturbance in our regular routine. Tuning out is now harder. Even though the iPod is just a relatively small device in the grand scheme of things the impact can cause some form of temporary loss of joy. So in case of emergency use the infamous five R's instead of panicking which is probably your first reaction. Apple has developed the five R's, which stand for: Reset, Retry, Restart, Reinstall and Restore. These simple words can mean the difference between sending your iPod away and fixing your iPod yourself in just minutes.

If the last two steps haven't worked then do not get discouraged because we still have three more steps to try. If you haven't already tried this one then simply "reboot" your computer to clear out any data from the computers memory that may be conflicting with the iPod software. Usually by now the troubles are all fixed and your back to having balance in your life but if not we should proceed to the fourth step in self-repairing your iPod. Locate the iTunes software that came with your iPod and re-install the application. There are times with any software application that you may have to re-install it in order for it to work properly because files are being modified all of the time within the computer and it can cause complications like this to develop.

Finally, we have come to the last and final step in repairing your iPod without having to call tech support or a repair facility. Before you let out a scream of frustration, if you haven't already, try to "Restore" your iPod to its original configuration. In this step you will lose any input you have downloaded into the iPod. This is a very unfortunate step to have to take, especially if you do not have a complete backup of your data. To begin the restore process you must start the iPod Updater program which will restore your iPod to the original condition it came in when you first opened the package. If these five steps have not repaired your iPod then you are in need of professional help, but don't fret you have options. As opposed to Apple, other reputable companies provide iPod repair without loosing any of your stored data. Research various sites and find the company that works with your needs.